Customer Service Tip of the Day: May 9

Customer Service Tip of the Day: Be a Difference Maker! You do not need a fancy office or title to make a difference in the lives of others. You have the power to decide if you are going to be an average employee, only doing enough to get by, or if you will start each day determined to serve your customers and do more than what is expected of you.

Customer Service Tip of the Day: Tuesday April 19

Customer Service Tip of the Day: Relationship skills are critical to your success! 85% of all employees who lose their jobs do so because they cannot get along with the customer, leader, or co-worker. Only 15% are terminated because they could not do the job. Too bad we finally get good at relationships when it is time to retire.

Customer Service Tip of the Day: Monday, April 18

Customer Service Tip of the Day: A customer does not want to, nor should they have to, understand the structure of your organization in order to do business with you. It is anyone's job who is approached by a customer to get them to the right place. Never say: "It's not my job."